Testing Your Setup

Test your setup in sandbox mode before you take real payments.

Turn on sandbox mode

1. Go to WooCommerce → Settings → Payments
2. Open the Moneris payment method you use
3. Turn on Sandbox (Moneris (Legacy) and Moneris Checkout) or Sandbox Mode (Moneris (New API))
4. Save the settings

Test credentials

Moneris (Legacy) and Moneris Checkout use a Store ID and API Token. Moneris' public test stores:

Store ID	API Token	Use it for
store5	yesguy	General testing
moneris	hurgle	3-D Secure testing on Moneris (Legacy)

Test transactions show in the test Merchant Resource Center: https://esqa.moneris.com/mpg/

Moneris (New API) does not use a Store ID or API Token. Use your own sandbox Client ID, Client Secret and Merchant ID from the Moneris Developer Portal. See Moneris (New API).

Test cards

Card	Number	Result
Visa	4242424242424242	Approved with a normal amount
Mastercard	5454545454545454	Approved with a normal amount
Visa	4485621544903528	Always declined (insufficient funds)

Use any security code and any future expiry date.

The amount decides the result

In the Moneris sandbox, the order total decides whether a payment is approved or declined, not the card. Totals such as $10.00 or $15.00 are approved. Some cent values and amount ranges decline on purpose, for example any total ending in .51. If a test payment declines unexpectedly, try a total like $15.00. To test a decline, use the always-declined card above. Moneris' Penny Value Simulator has the full list.

3-D Secure test cards

Scenario	Visa	Mastercard
Approved with no challenge	4000000000002701	5200000000002235
Customer is challenged (asked to confirm)	4000000000002503	5200000000002151
Challenge fails	4000000000002370	5200000000002490

On Moneris (Legacy), use the moneris / hurgle test store for 3-D Secure.

On Moneris (New API), 3-D Secure only runs once Moneris has enabled it on your sandbox account. Until then, payments go through without it and the order notes say so.

Testing checklist

Basics

• The payment method shows at checkout
• An approved payment completes the order
• A declined payment shows the customer a clear message
• The order gets the right status
• The customer and admin emails arrive

Features you use

• Saved cards: save a card, then pay with it
• Refunds: a partial and a full refund from the order screen
• Authorize: authorize, then complete the order to take the payment
• 3-D Secure: a payment with no challenge and one with a challenge
• Subscriptions: a sign-up, then a renewal (from the subscription screen, choose Process renewal)
• AVS and CVD rules: an order your rules should hold or reject

Checking the results

• Order notes: every payment adds notes to the order with what Moneris answered
• Logs: WooCommerce → Status → Logs. Look for these sources:
  • wpheka-moneris-api for Moneris (New API)
  • wpheka-gateway-moneris-pro for Moneris (Legacy), when Logging is on
  • wpheka-gateway-moneris-pro-mco for Moneris Checkout, when Logging is on
• Moneris: the test Merchant Resource Center for Moneris (Legacy) and Moneris Checkout

Going live

1. Switch to live credentials

   • Turn off sandbox mode
   • Enter your live credentials
   • Save the settings

2. Take one real payment

   • Place a small order with a real card
   • Check that it shows in your Moneris account
   • Refund it from the order screen

3. Watch the first orders

   • Check the first few live orders and their notes
   • Keep the log in mind if anything looks wrong

If a test fails

• Check the settings in the payment method's setup guide
• Read the order notes and the log
• Check that sandbox mode matches the credentials you entered
• Seeing "Too many payment attempts"? Testing declines adds up quickly. Wait an hour. Or set Maximum Payment Attempts to 0 and turn off IP Rate Limiting while you test. Turn them back on before going live.
• Contact WPHEKA support with the order number and the log lines for that order. For Moneris (New API), include the trace ID from the order notes.