Settings

Go to WPHEKA > Search Orders. Administrators and shop managers can open it. The page has two tabs: Settings and Help.

Change what you need, then click Save changes.

:::note Before 4.1.0 The settings were under WooCommerce > Settings > Advanced > Search orders by product. That section now only links to the new page. Your settings were kept. :::

The numbers at the top

Card	What it shows
Filters on	How many filters show on the orders screen and which ones
Data source	Fast when filters use WooCommerce Analytics' lookup table, Direct when they read order items
Orders on the store	How many orders the store has. Refreshed every 12 hours.
Categories listed	All or the number of categories the category filter lists

Getting started

Until you have done all three steps, a short list shows:

1. Choose your filters: done once you save this page.
2. Turn on fast lookup: see Performance.
3. Filter the orders list: done after your first filtered search.

Close it with its X to hide it for you.

Filters

Filters on the orders screen: choose which filters appear above the orders list.

Setting	Default	Description on the page
Product	Always on	Search by product name. A variable product also finds orders of its variations.
Product types	On	Simple, variable, grouped and other product types.
Product categories	On	Shown as a tree. A category also finds orders from its sub-categories.
SKU	Off	Type a SKU or its first characters. Matches products and variations.
Payment methods	Off	Every payment gateway on the store, including ones switched off.
Shipping methods	Off	Flat rate, free shipping, local pickup and other methods.
Billing countries	Off	The country on the order's billing address.

See Filtering the orders list for how each one works.

Category filter

Categories in the filter: which categories the category filter lists. Leave every category unticked to list them all. To list only some, tick the ones your team uses. Use Find a category to search a long list.

This setting applies while Product categories is on.

Orders list

Purchased items column (default: on): shows the items and quantities of each order in the orders list.

Performance

Fast lookup shows how the filters read your orders.

• On: filters use WooCommerce Analytics' indexed order data, so they stay fast on large stores.
• Off: filters read order items directly. They still find every order, but can be slower on a large store.

To turn it on, import your historical data in WooCommerce > Settings > Advanced > Features or Analytics > Settings. The plugin checks again within 12 hours.

Orders changed since the last check are always matched against the order items too, so a new order is never missed while WooCommerce catches up in the background.

Help tab

Links to the documentation, the support forum, the changelog and the developer hooks.